To safeguard fair trading and to protect your rights, the Department of Justice and Community Safety and its associated agencies issue licences and certificates and regulate and maintain registers for a selection of industry sectors.
Use the information below to find out where to:
- apply for different licences or certificates
- question or appeal a licensing decision
- complain about a breach of, or dispute about, licence conditions.
Select your business or industry below to find the relevant licensing body to contact.
Can't find it?
If the business licence or certificate you are looking for is not listed below, it is not issued or regulated by the Department of Justice and Community Safety or its agencies.
To search a complete list of licensing agencies at all local, state and federal levels, visit the Australian Business Licence and Information Service (External link).
Conveyancers
Conveyancers licensing and compliance information (External link)
Oversight: Business Licensing Authority (External link)
Complaints and disputes: Consumer Affairs Victoria (External link)
Co-operatives
Co-operatives register and compliance information (External link)
Oversight, complaints and disputes: Consumer Affairs Victoria (External link)
Debt collectors
Estate agents
Estate agents licensing and compliance information (External link)
Oversight: Business Licensing Authority (External link)
Complaints and disputes: Consumer Affairs Victoria (External link)
Funeral providers
Funeral providers registration and compliance information (External link)
Oversight, complaints and disputes: Consumer Affairs Victoria (External link)
Gaming licences
Gaming licences (External link)
Responsible Service of Gaming certificate (External link)
Agency: Victorian Gambling and Casino Control Commission (External link)
Oversights and appeals: Victorian Gambling and Casino Control Commission (External link)
Complaints and disputes: Victorian Gambling and Casino Control Commission (External link)
Introduction agencies
Limited partnerships
Limited partnerships registration and compliance information (External link)
Oversight, complaints and disputes: Consumer Affairs Victoria (External link)
Liquor licences
Liquor licences (External link)
Responsible Service of Alcohol certificate (External link)
Agency: Victorian Gambling and Casino Control Commission (External link)
Oversights and appeals: Victorian Gambling and Casino Control Commission (External link)
Complaints and disputes: Victorian Gambling and Casino Control Commission (External link)
Motor-car traders
Motor-car traders licensing and compliance information (External link)
Oversight: Business Licensing Agency (External link)
Complaints and disputes: Consumer Affairs Victoria (External link)
Owners corporation managers
Retirement village operators
Retirement village operators registration and compliance information (External link)
Oversights, complaints and disputes: Consumer Affairs Victoria (External link)
Second-hand dealers and pawnbrokers
Security businesses
The Victorian Security Industry Advisory Council
The Victorian Security Industry Advisory Council provides strategic policy advice to the Minister for Police and Emergency Services, as the minister responsible for administering the Private Security Act 2004 on:
- the operation and possible further reform of the regulatory framework for the Victorian private security industry, with a view to improving ethical and professional standards of practice with the industry
- the effectiveness of the regulation of the Victorian private security industry and any need for reform
- the strategic directions for regulation of the private security industry
- specific advice as requested by the minister in relation to the viability of proposals for reform
- the development of draft policies and procedures relating to the operation of one or more aspects of the private security industry for consideration by the minister.
The council’s membership consists of representatives from a broad range of security industry groups and associations, including Victoria Police as the industry’s regulator, who bring particular expertise and knowledge of the industry in supporting the council in its work.
Private security business licenses (External link) – security guarding (armed and unarmed), crowd control, investigators, bodyguards, trainers
Agency: Victoria Police (External link)
Sex work service providers
Sex work service providers licensing and compliance information (External link)
Oversight: Business Licensing Agency (External link)
Complaints and disputes: Consumer Affairs Victoria (External link)
Unlicensed brothels or criminal activity: Victoria Police (External link)
Travel agents
Travel agent licensing and compliance information (External link)
Oversight: Business Licensing Agency (External link)
Complaints and disputes: Consumer Affairs Victoria (External link)
Working with children
Only people who are engaged in paid or voluntary child-related work are required to apply for a Working with Children Check. To find out if you or your employees or volunteers need a Working with Children Check, visit the Working with Children website (External link)
Agency: Department of Justice and Community Safety, Working with Children Check Unit (External link)
Oversights and appeals: Victorian Civil and Administrative Tribunal (External link)
I want to...
- Apply for an estate agent licence (External link)
- Learn about estate agents contracts and disclosure statements (External link)
- Apply for a liquor licence (External link)
- Find out about motor car trader obligations (External link)
- Complete training for a Responsible Service of Alcohol (RSA) certificate (External link)
- Do an RSA online refresher course (External link)
- Complete training for a Responsible Service of Gaming (RSG) certificate (External link)
- Apply for a Working with Children Check (External link)